Questions, answered
What the device does, how to use it, who should avoid it, and what happens if it doesn't help. If your question isn't here, write to us — a person replies.
How long before I notice anything?
What people describe after a session is the ache settling rather than vanishing. Whether that adds up week to week varies between feet, so give it three or four weeks of daily use before you judge it — that is what the 60 nights are for.
How is this different from the splint I already tried?
A splint holds the toe overnight and a spacer wedges it apart. Both work on position alone. This holds the joint and stimulates the muscle around it, which is why a session feels like something is happening.
Will it straighten my toe?
No — and nothing you wear will. This is for the ache, the tenderness and the pressure after a day on your feet. For anything structural, see a podiatrist.
How do I know which side to order?
They are mirrored, so order the side with the bunion — a left device for a left foot. If both feet are involved, the Both feet option is one of each and comes in cheaper than ordering twice.
If a wrong side turns up, email us and we swap it at no charge.
How long does delivery take, and what does shipping cost?
Free tracked shipping on every U.S. order, with no minimum. Delivery takes 2–8 business days and tracking is emailed as soon as the parcel leaves the warehouse.
Full details on the shipping & delivery page.
What does the EMS feel like?
A light tingle or tapping that firms up as you raise the intensity. Start at level one. If it feels sharp or stinging, turn it down — more intensity is not more benefit.
How long should I use it each day?
One fifteen-minute session, once a day, usually in the evening. It shuts off by itself. Three sessions on day one is how people end up sore.
Can I wear it inside my shoes?
It is made for barefoot use while you sit or rest. For something to wear inside a shoe, a thin sleeve or pad is a different product.
What size is it? Will it fit my foot?
One size, and it fits any foot — the strap stretches and adjusts across a wide range, so there is no size to choose and nothing to measure.
What matters is tension, not size: snug enough that the contacts sit against skin, loose enough that you would happily leave it on for fifteen minutes. Left and right are a separate choice; they are mirrored.
How long does the battery last?
Around ten sessions per charge. It charges over USB-C in about two hours and the cable is in the box.
Who should avoid using it?
Skip it if you have a pacemaker or any implanted electronic device, if you are pregnant, or if you have epilepsy or a heart-rhythm condition. Keep it off broken skin, open wounds and active infections. With diabetes, reduced feeling in the feet, or a circulatory condition, speak to your doctor first — setting the intensity safely depends on feeling it accurately. This is a comfort device rather than a medical treatment.
What if it isn't helping?
Email us any time in the first 60 nights and we will make it right — a replacement or a refund, whichever suits. One email, no forms.
Still deciding?
Sixty nights to find out. If your evenings aren't easier, we refund you.